Customer Profile: A leading company in the research and development (R&D) sector, specializing in cutting-edge technologies to innovate and advance industries globally.
Challenge
The R&D company faced critical issues in managing its WAN connectivity across multiple research facilities worldwide. These challenges included:
- Fragmented network connectivity leading to inconsistent data transmission.
- Challenges sourcing connectivity in remote locations with unique diversity requirements.
- Difficulty scaling the deployment of devices while maintaining centralized control.
- Rising operational costs due to manual monitoring and troubleshooting.
The client needed a robust solution to streamline their connectivity an to ensure real-time data access.
Overview
The customer has a global footprint and is opening large research facilities in the US and internationally. Due to the nature of their work, they required a highly resilient network. At their main research facility, they needed 100% uptime and large bandwidth for transferring research data between their offices and the public cloud. Their international locations were in global regions with limited connectivity. Essentially, they needed a solution to address unique connectivity demands, as well as limited resiliency and bandwidth.
Approach
At their US headquarters, Point5 designed full physical diversity, including entrances, street-level, and POP locations. This physical diversity was utilized to provide resilient Internet, point-to-point, and Cloud connections to address their high data needs. Point5 implemented a fully managed dual-router solution to ensure efficiency and failover, guaranteeing high uptime to meet their consistent data demands.
Globally, Point5 sourced and managed the implementation of cost-effective regional fiber providers in locations with challenging connectivity. This allowed for high-bandwidth connectivity between all research facilities, including offices in unique international locations.
Solution
Point5, a global managed connectivity leader, collaborated with the client to implement a comprehensive connectivity solution tailored to their needs. Key components of the solution included:
- Unified Connectivity Platform:
- Centralized management of all connectivity across global facilities.
- Real-time monitoring and diagnostics to ensure uninterrupted data flow.
- Enhanced Diversity Design:
- Implemented unique physical diversity designs to provide for increased uptime and reliability.
- Leveraged hard to find carrier diversity solutions in underserved locations.
- Cost Optimization:
- Streamlined WAN operations through single sourced management, reducing manual interventions.
- Consolidation of network service providers to achieve better pricing and reliability.
Results
As a result of Point5’s involvement, the customer successfully launched their new flagship headquarters with full resilient connectivity to all their international facilities and to the public Cloud. This enabled them to immediately engage in high-bandwidth data transfers for their research and development activities.
Point5’s ability to engineer unique physical diversity and source connectivity in hard-to-reach locations enabled the customer to leverage a highly resilient, efficient global connectivity solution. This sustained the pace of research and development while allowing for the growth and opening of new research facilities. By partnering with Point5, the R&D company successfully overcame its connectivity challenges, unlocking new levels of efficiency, security, and scalability. Point5’s tailored approach demonstrates the critical role of connectivity management in advancing the capabilities of research-driven organizations.